Privacy Policy

Privacy Policy and Terms of Service

Last updated: January 5, 2026

1. Introduction

Welcome to Eclipse., an advanced multipurpose Discord bot developed by puggy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Eclipse. By using the bot, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. User Data

  • User IDs: to identify users and provide bot features.
  • Server IDs: to identify servers where the bot is used and store server-specific settings.
  • Message Content: collected only when needed for specific features, such as:
    • Ticket System: to manage support tickets, including saving ticket messages for support and record-keeping.
    • Blacklist System: to detect and enforce blacklisted words or phrases.
    • Autoresponse System: to respond to configured triggers.
    • Application System: to process applications by storing relevant answers/messages.
    • Server Backup System: to restore content to channels during backups (where enabled).
    • Anti-Mass Mention System: to detect spam or excessive mentions.
    • Verification System: to verify users and apply roles based on configured verification steps.
    • Leveling System: to track activity and award XP/levels (where enabled).
    • Games System (example: Wordle): to run interactive games that rely on user messages.

b. Usage Data

  • Log Information: we may log command usage and timestamps to help operate, debug, prevent abuse, and improve the bot.

3. How We Use Your Information

We use the collected data to:

  • Provide and maintain Eclipse.
  • Notify users about changes to Eclipse when relevant (example: major feature or policy updates).
  • Provide customer support and respond to requests.
  • Analyze performance and improve features and reliability.
  • Monitor usage to prevent abuse and keep the bot functioning properly.
  • Detect, prevent, and address technical issues.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share or disclose information only in the following cases:

  • With Your Consent: if you explicitly allow us to share information.
  • Legal Requirements: if required to do so by law or valid requests from public authorities.
  • Protection: to protect the rights, property, or safety of puggy, our users, or others.

5. Data Security

We take reasonable measures to help protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data only for as long as necessary to operate Eclipse and provide the features you use. Some data may be deleted upon request, depending on the feature and technical limitations.

7. Children's Privacy

Eclipse. is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page (and/or in our support server announcements). Your continued use of Eclipse after changes are posted means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, contact us via the support server: